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Carolina
Diamonds 'How to buy' your diamond Facts about Certified Diamonds
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Our fine diamonds and timeless jewelry should meet or exceed your expectations. However, if you are not completely satisfied, you can return any order (except custom orders) for a full refund within 30 days from the date of shipment. How to return an order: 1. Call Carolina Diamonds customer service at (864) 304-9116 to obtain a return authorization number. 2. Complete the return form provided with the original packing materials. 3. Send the package by Priority Registered Mail, as this is the safest way to ship high-value items. For your protection, please insure the package for the full amount of the invoice plus shipping charges. However if the value of the items being returned is over $500, we recommend sending the package via USPS as FedEx and UPS will not insure goods over $500. For returns of over $500 from outside the US, please contact a 3rd party insurance company to arrange coverage. Carolina Diamonds is not responsible for items lost or damaged while shipping. Handling and shipping of your package is the responsibility of the Post Office. 5. Clearly print your name and address on the outside of the package in the return area. Mail the package to:Carolina Diamonds c/o Jack Bentley 503 Brooks Road Mauldin, SC 29681 USA
THANKS FOR CHOOSING US AS YOUR JEWELER ! |
